Privacy Policy

This privacy policy determines how to use Dukan application and how it protects any information you enter when using the app. Dukan is committed to ensure that your private information is protected and only used in accordance with this privacy policy. Dukan may change this policy from time to time by updating this page. You should check it from time to time to make sure you are satisfied with these changes.

Do we collect your personal data?

We will only collect your personal data when you register and use our services. The collected data will be:
1. Name.
2. Mobile number.
3. Location and address "It require activation sometimes”.

How do we use your personal data?

We collect your personal data for the following reasons:
1. Registration on the application.
2. Customize your app experience to get the best possible shopping experience with Dukan.
3. Identify the time spent in the delivery process.
4. Check out our promotional offers.
5. Communicate with you.

Cancel / Delete account

In case that there is a need to cancel/ delete your account in Dukan application, you can contact our customer service department via the following number 966558028855 to submit a request to the relevant department to cancel/ delete your account.

How do we notify Dukan's users of any updates to the Terms of Use?

We do not send any notification or e-mail about the updated terms of use, but you can always find any updated information by checking on the last updated date on the last line of this page.

What is the law that is subject to the conditions?

The Terms of Use are subject to the laws of the Kingdom of Saudi Arabia.






Do you have any questions?

If you have any inquiries, questions or concerns about these terms, we are always pleased to answer them. You can contact us directly through Dukan’s communication channels and we will get back to you as soon as possible.